CLS Law Privacy Policy

At CLS Law, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us-whether through our website, advertising campaigns, by phone, or in person.

1. Information We Collect

• Personal Identifiers: name, email, phone, mailing address, and similar contact details.
• Case-Related Information: details relevant to your legal matter that you provide to us.
• Financial Information: billing and payment details (only when necessary).
• Website & Communications Data: IP address, device/browser type, pages visited, ad interactions, call recordings, and email correspondence.
• Demographic / Inference Data: general categories from analytics platforms such as location or device type.

2. How We Collect Information

• Directly from You: when you complete forms, request consultations, or engage our services.
• Automatically: through cookies, pixels, and analytics tools when you interact with our website or ads.
• From Third Parties: public records, courts, service providers, or advertising platforms used for measurement.

3. How We Use Your Information

• Provide and manage legal services.
• Communicate with you about your case or consultations.
• Process billing, payments, and retainers.
• Comply with professional, ethical, and legal obligations.
• Measure and improve the effectiveness of advertising campaigns.
• Enhance website performance and user experience.

4. Website Analytics and Advertising

Our website and online campaigns may use cookies and analytics tools for performance measurement. CLS Law does not use retargeting, interest-based advertising, or the sale/sharing of personal data for targeted advertising.

• Google Analytics: collects information about site usage. Learn more: policies.google.com/technologies/partner-sites. Opt out: tools.google.com/dlpage/gaoptout.
• Meta (Facebook/Instagram) Pixel: used to measure ad effectiveness and understand user interactions. Manage ad preferences: facebook.com/adpreferences.

5. How We Share Information

We do not sell or rent your personal information. We may share information only as necessary with:

• Service Providers: IT, billing, communications, and marketing vendors under confidentiality agreements.
• Courts and Opposing Parties: when required for representation.
• Regulatory Authorities: when legally required.
• Professional Advisors: such as accountants, consultants, or other attorneys assisting your matter.

6. Data Security

We implement administrative, technical, and physical safeguards to protect your data. While no system is 100% secure, we take reasonable measures to reduce risks of unauthorized access, use, or disclosure.

7. Your Choices

• Marketing Emails: opt out using the unsubscribe link in our emails or by contacting us. Processing may take up to 10 business days.
• Text Messages: reply STOP to any SMS to opt out. Standard message/data rates may apply. You may also email us with your number to request removal.
• Cookies: manage through your browser settings. Some features may not work if cookies are disabled.
• Advertising Preferences: control settings via Google and Meta. We use these for measurement only.
• Do-Not-Track: our site does not currently respond to browser “Do Not Track” signals.
• Updating Information: contact us to correct or update your personal details.

8. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from minors without proper consent.

9. Retention of Information

We retain records for periods required by law and Florida Bar regulations. After the retention period, records are securely destroyed or anonymized.

10. State-Specific Privacy Rights

If you are a resident of California, Virginia, Colorado, Connecticut, Utah, or another state with privacy laws, you may have additional rights, including:

• Right to know what information we collect and how we use it.
• Right to request deletion of personal information (subject to legal obligations).
• Right to correct inaccuracies.
• Right to opt out of sale or sharing (CLS Law does not sell or share personal information for targeted ads).
• Right to request a copy of your data in portable format.

To exercise these rights, contact us. We may require identity verification.

11. Law Firm–Specific Protections

• Attorney–Client Privilege: Nothing in this policy limits our duty to protect privileged or confidential client information. Privileged information will not be disclosed except as required or permitted by law.
• No Automatic Relationship: Submitting information through our website, ads, or forms does not create an attorney–client relationship. A written engagement agreement is required to establish representation.
• Payments: If you make payments online, they are processed securely by third-party providers. CLS Law does not store sensitive credit card details.

12. International Visitors

CLS Law is based in the United States. If you access our website from outside the U.S., your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.

13. Accessibility

CLS Law is committed to digital accessibility. If you experience issues accessing our website or policy, please contact us so we can assist you.

14. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our services after updates means you accept the revised policy.

15. Contact Us

Phone: (305) 239-0229
Email: attorneys@clsmiamilaw.com